4 heads - Human Resources Management & Leadership Development
Coaching
 
Background
Professional business coaching is a goal and result-oriented form of consulting for the personality development of executives and managers in the professional context. Coaching can also accompany the systematic work on concrete tasks in companies in order to improve the leadership performance.

The essential basis of a successful coaching process is a consultant-client relation-ship based on trust that is characterised by esteem, commitment and an orientation on results.

Reasons for external coaching

Change processes in organisations

External coaches accompany "change-processes" by objectively and prudently taking the defined corporate objectives and all factors of influence in organisations into account.

Individual development of executives

Independent of internal interconnections of interest, coaches support the process of self-reflection and the individual development of their clients with the goal of optimal self-development by the utilisation of all resources.

Phases of new orientation

By means of an interactive exploration process based on trust for the determination of the current position and essential goals, the coach supports the client’s self-reflection. Systemic intervention broadens intellectual scopes and scopes for action and releases self-control forces. This provides for the best possible development and utilisation of the performance potential of executives with a view to the expectations and goals of the company. At the same time, professionally conducted executive coaching supports the individual career and life-development of clients.

Conflicts and crises

External independent coaches can intervene as mediators and mitigate emotional and tense conflict situations and provide for constructive solutions. Escalation can be prevented in order to restore freedom of decision and action of all participating parties as soon as possible.




Implementation of coaching programs in companies
The requirements with regard to coaches and coaching goals vary from one company to another. This is why organisations increasingly rely on the institutionalisation of their own precisely aligned coaching programs. In order to achieve “adaptability” also company-culturally with the coaching subject, comprehensive strategic and structural questions have to be answered at first.

Sequence and methodology
In a preliminary discussion with our consultants, the orientation of the human resources strategy and the goals of a coaching concept are formulated on the basis of the specific corporate and management culture. 4 heads has specialised on the development of culturally customized concepts for clients and the following active attendance, in the sense of a co-creation process, for the successful implementation of the program. Together with the company, the prerequisites with regard to structure, content and communication are created in a multi-stage process for successful implementation.




Individual coaching
Coaching is suited for those making decisions and those having responsibility in key positions. Individual or corporate change situations are in most cases the cause. The most important precondition for successful coaching is one’s inner willingness to develop and change.

Sequence and methodology
Matters at issue, preconditions, goals and the duration of the coaching process are clarified in a free-of-charge initial discussion with the client and/or the coachee, and the basis for a work relationship based on trust is created. After having established the outline conditions, an intensive analysis of the current situation begins. Interventions and change measures are planned and cautiously implemented by taking into account the so-called adaptability of the coachee and all interaction. We work methodically – mainly following systemic short-term therapy – with concentration on resources and in a solution-oriented manner. Depending on personality, goals and background of the problem it is in most cases possible to successfully complete coaching for the client and coachee in a few sessions. As a matter of course, we are going to accompany coachees also beyond this period when behavioural modification developed or recognitions gained are to be implemented “on the job” in a sustainable manner. Covering the entire process, we document our methods, procedures and the results.




Team coaching
Team coaching is especially successful in the following situations:
  • Conflicts between team members
  • Integration of new team members
  • Implementation of values, corporate or overall management concepts
  • Strategic orientation of the team
  • Regulations for succession in group leadership
  • Accompanying mergers for the integration of new teams, managers and values
  • Preparation of teams, domestically and abroad, for new challenges

Sequence and methodology
Reason, goals and duration of the coaching will be established in a preliminary discussion with the management, team members and superiors. Following this, an exact inventory has to be made by the acquisition of process-relevant data such as company-specific values, overall concepts, goals and values of the group as well as formal and informal rules of associating with one another. By taking the company culture into consideration and the mobilisation of all resources, the coach supports the teams’ efficiency and their willingness to change. A high level of emotional participation of all participants is fostered by the application of experience-oriented techniques which helps to anchor the perception acquired and behaviour patterns in a sustainable manner.




Our consultants:
Our coaches are trained communication consultants, organisation psychologists, graduates in business administration and systemic-interactive business coaches with profound industrial and consulting expertise. Every 4 heads coach is highly qualified having extensive consulting experience in working environment analysis, commu-nication consulting, personality diagnosis, the conduct of negotiations and in attending the company during implementation. We guarantee compliance with highest quality standards by regular further education and supervision of our 4 heads coaches as well as an ongoing process of quality management.