Background
In the course of the
globalisation of economic activity, the term "management
of change" for those responsible for human resources of internationally
active enterprises is in the foreground.
Complexity results in almost all enterprises and institutions by the
dynamics of change which can only incompletely be directed by traditional
control instruments. The following applies: "Processes dominate
structures" and
not the other way round. Therefore the
understanding asserts itself in management that with regard to personnel
decisions it is no longer an issue of quiet and smooth integration
of staff members or concepts into stable structures. In the future,
it will be much more an issue of the ability of organisations to take
into account the demands of a so-called "learning enterprise".
As an example of the globalisation process manifesting itself we
want to mention the expansion of the EC and the increasing number of
company mergers around the world.
In all processes mentioned, persons having the most different cultural
backgrounds face one another. For HR management this means focusing
on interaction processes by taking the relevant cultural concepts
into account.
Starting points for inter-cultural consulting:
Strategy:
- Development of a corporate identity
- Formulation of precisely fitting goals and strategies under inclusion
of "hard" and "soft" factors
Structure:
- Evaluation of the organizational structure
- Adaptation of management tools
- New orientation of business processes
Culture:
- Evaluation and adaptation of values, attitudes and rules
- Development of understanding for relations and roles
- Incentive to deal with other cultural backgrounds
Personnel:
- Diagnosis of the (intercultural) competence of executives
- Preparation of executives / teams for assignments abroad
- Re-integration of executives following stays abroad
- Preparation of non-German executives / teams for cooperation
with German companies and the cultural
background
Our consultants:
The consultants and associate partners
of 4 heads have been working
for years as consultants
or executives in various cultural backgrounds
and countries. Hence they
contribute indispensable competence for work in the inter-cultural
context: Experience in dealing
with different cultures, comprehensive linguistic knowledge,
experience in business and
life as well as candour and tolerance. Our close cooperation
with well-known universities and institutions in Germany which
specialise in inter-cultural consulting services for companies
and political institutions provides for our reliance on scientific
research and valid consulting instruments. In addition, the 4
heads associate partners’ network
guarantees broad coverage
of inter-cultural and linguistic competence. Every
consultant or associate partner
of 4 heads thereby focuses
on the cultural and linguistic background he/she
is familiar with. Our promise
of quality is maintained also here by clarity, strategic
alignment and reliability.
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